Receptionist

Pennant Group; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The Pennant Group, Inc. is seeking a friendly Receptionist in Washington, DC to warmly welcome visitors, answer calls, and handle mail and light administrative tasks. This role requires availability for evenings and weekends and a professional, service-oriented demeanor.

Responsibilities include greeting residents and families, directing inquiries, and maintaining a neat reception area while supporting staff with routine communications and basic office duties.

Qualifications

• Must read, write, speak, and understand English.
• Ability to operate office equipment (computer, copier, postage meter, fax, intercom, telephone).
• Experience with email and basic IT systems.
• High School diploma or GED.

Responsibilities

• Greet visitors and direct to appropriate staff.
• Answer phones and forward messages.
• Maintain a clean reception area.
• Handle mail and couriers.

Skills

Customer service

English language

Communication

Education

High School diploma or GED

Tools

Telephone system

Computer

Copier

Fax machine

Intercom

Postage meter

Job description

We are currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community. We are looking for someone that can work evenings and weekends.

We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.

• Maintains up-to-date knowledge of the services provided.

• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.

• Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.

• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.

• Ensures that the reception areas are clean, neat, and inviting.

• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.

• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.

• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.

• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.