Senior NOC Lead Engineer - Network Operations

Ho Chunk, Inc.; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Ho Chunk, Inc. is seeking a Deputy Lead Network Operations Center Engineer to oversee network performance and resolve issues for business needs. This full-time role requires monitoring systems, triaging service tickets, and maintaining clear documentation.

The ideal candidate will have relevant experience in network operations and management skills while ensuring operations run effectively across the organization.

Qualifications

• Minimum three years' relevant experience in network operations.
• Two years' management experience in a network operations environment.
• U.S. citizen with the ability to obtain a SECRET security clearance.

Responsibilities

• Monitor network performance and ensure smooth operations.
• Triage incoming tickets for voice, data, and Wi-Fi.
• Document all defects and resolutions during incidents.

Skills

Network operations

Problem solving

Communication skills

Technical documentation

Education

CompTIA A+

CompTIA Network+

CCNA

Job description

Ho Chunk, Inc. is seeking a Deputy Lead Network Operations Center Engineer to oversee network performance and resolve issues for business needs. This full-time role requires monitoring systems, triaging service tickets, and maintaining clear documentation.

The ideal candidate will have relevant experience in network operations and management skills while ensuring operations run effectively across the organization.