Nobu Server

Four Seasons; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

On-island housing

Medical, Dental, Vision benefits

Paid time off

Holiday pay

Complimentary meals and dry cleaning

Employee discounts

Retirement plan

On-site amenities and growth

Job summary

Four Seasons Lanai is seeking a passionate Nobu Server to create exceptional guest experiences at the Nobu Lana'i restaurant.

Located on Lanai, this role involves welcoming guests, guiding them through the menu, and coordinating with the kitchen to ensure flawless service. On-island housing and comprehensive benefits are provided; must be legally authorized to work in the United States and meet local health and safety requirements.

Qualifications

• Legal work authorization in United States
• Ability to stand for extended periods and lift up to 50 lbs
• Hawaii TB clearance and Hawaii Food Handler’s Card required
• Maui Liquor Card preferred
• Flexibility with schedule including holidays and weekends

Responsibilities

• Anticipate guest needs and deliver attentive service throughout dining experience.
• Guide guests through menu offerings and restaurant concepts with detailed explanations.
• Enter orders accurately and coordinate with kitchen for proper timing.
• Close guest checks and handle payments per procedures.
• Maintain cleanliness and setup of tables and service stations.

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

NOBU SERVER

The Four Seasons Resort Lāna’i is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

Responsibilities

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Welcome guests and deliver attentive, professional service throughout the dining experience while collaborating closely with the restaurant team and support staff.
• Provide a warm introduction to the restaurant by guiding guests through menu offerings, explaining the restaurant concept, services, and daily specials, offering water service, and ensuring tables are properly set and maintained.
• Describe and guide guests through food and beverage selections with engaging, detailed explanations of ingredients, flavor profiles, origins, and preparation methods.
• Accurately enter guest orders and special requests into the point-of-sale system; coordinate with the kitchen to ensure proper timing of courses; and verify completed dishes for accuracy and dietary requirements.
• Ensure guest needs are met to promote overall satisfaction, maintain accurate guest information in the reservations system, promptly clear used items, reset tables as needed, and provide thoughtful recommendations.
• Respond to guest inquiries, concerns, and special requests promptly, courteously, and professionally to maintain a high level of guest satisfaction.
• Close guest checks accurately by processing cash and credit card transactions and handling adjustments, voids, or complimentary items in accordance with established procedures.
• Perform setup, breakdown, and cleaning of tables and service stations in accordance with restaurant standards.
• And More!

About Nobu Lana'i

Set cliff side overlooking a protected marine preserve, NOBU LĀNA‘i offers sweeping panoramic views and innovative Japanese cuisine. Drawing upon Chef Matsuhisa's classical training as a sushi chef in Tokyo, his life abroad in South America and his travels around the world, his culinary style blends classical techniques with exotic global flavors. NOBU LĀNA‘i showcases signature new-style Japanese cuisine, as well as new creations infusing local ingredients. Sip a signature cocktail in the lounge, take a seat at the sushi bar or enjoy dinner at one of the outdoor tables. Inspired by the simplistic lines found in Japanese architecture and a palette rich with teak timbers and meticulous wood detailing, the decor easily blurs the lines between interior and exterior space as diners gaze upon the sand and waters of Hulopo‘e Bay, often referred to as one of Hawaii’s most beautiful beaches.

What To Bring

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card
• Maui Liquor Card Preferred, but not required
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Maintains a guest-focused mindset with strong interpersonal and communication skills, effectively upsells to enhance the guest experience, and demonstrates strong attention to detail while keeping a clean, organized, and well-stocked workspace

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Hourly Rate: $18
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
• 100% Employer paid Medical, Dental, and Vision benefits
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Subsidized on-island housing and other resources
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, affirm... To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal