Sensei by Nobu Server - Casual

Four Seasons Hotels and Resorts; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly rate: $18

Complimentary employee meals & dry‑cle

Uniform dry cleaning

Inclusive employee engagement events

Learning and development programs

Vibrant employee culture

Job summary

Sensei Lanai, A Four Seasons Resort, invites skilled servers to deliver exceptional guest experiences on the island of Lanai. You will guide guests through the dining journey, enter precise orders, and coordinate with kitchen staff to ensure timely service in a luxury setting.

Responsibilities include attending to guests, suggesting menu options, maintaining elegant dining spaces, and processing payments while upholding the Four Seasons standards of warmth and attentiveness.

Qualifications

• Legal work authorization in the United States is required.
• Hawaii Food Handler’s Card is required for this role.
• TB clearance card is required by Hawaii State Department of Health.
• Maui Liquor Card is preferred but not required.

Responsibilities

• Greet guests and guide them through menu selections with detailed product knowledge.
• Enter orders accurately into the POS system and coordinate with the kitchen for timely service.
• Deliver food and beverages, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, offer recommendations, and resolve questions or special requests.
• Maintain reservations and guest information to support a smooth service flow.
• Perform table service duties, including water service, clearing, and resetting tables to luxury standards.
• Process guest checks and payments according to procedures.
• Assist with opening, closing, and setup of dining areas and service stations.
• Uphold luxury hospitality standards and create a warm, welcoming atmosphere.

Skills

Legal work authorization in the United

Hawaii Food Handler’s Card

TB clearance

Maui Liquor Card (preferred)

POS system knowledge

Guest service mindset

Tools

POS system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sensei Lāna'i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna'i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one's greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths - Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique - itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort’s 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.

SERVER

Sensei Lāna'i, A Four Seasons Resort is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

The Server provides warm, attentive service by welcoming guests, guiding them through the dining experience, and ensuring all needs are met with professionalism and care. Responsibilities include, but are not limited to:

• Guide guests through menu selections with detailed knowledge of food, beverages, preparation methods, and restaurant offerings.
• Accurately enter orders and special requests into the POS system while coordinating with the kitchen to ensure timely and accurate service.
• Verify and deliver food and beverage orders, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, provide thoughtful recommendations, and promptly resolve questions, concerns, and special requests.
• Maintain reservation and guest information accurately while supporting seamless service flow.
• Perform attentive table service, including water service, clearing, resetting, and maintaining dining areas to restaurant standards.
• Process guest checks, cash and credit card transactions, and authorized adjustments in accordance with established procedures.
• Assist with opening, closing, cleaning, and setup of dining rooms and service stations to ensure operational readiness.
• Foster a warm, welcoming atmosphere while consistently upholding luxury hospitality and service standards.
• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler’s Card is required for this role
• Maui Liquor Card preferred, but not required
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $18
• Competitive wages
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what's like to work at Four Seasons Resorts Lana'i, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Aff…

Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal