Senior Director of Technology Innovation & Data (TID)

Four Seasons; Lanai City (HI); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Salary range $125k–$135k

100% employer-paid medical, dental &视9

Complimentary stays and exclusive Four

Employee meals & dry cleaning

Subsidized on-island housing

Learning & development programs

Inclusive employee engagement & events

Job summary

Four Seasons Lanai is seeking a visionary Senior Director of Technology Innovation & Data (TID) to lead technology teams, shape the strategy, and drive digital initiatives across multi-property operations. You will oversee budgeting, vendor management, and ROI analyses while ensuring security, compliance, and scalable services for a luxury resort environment.

As a senior leader, you will partner with executive teams, own strategic technology solutions, and foster a culture of innovation and high

Qualifications

• Leadership experience in technology teams and cross-functional collaboration.
• Strong knowledge of network systems, servers, and data communications.
• Experience with budgeting, procurement, and vendor management.
• Understanding of privacy, cybersecurity, regulatory requirements.

Responsibilities

• Lead technology teams through recruitment, coaching, and leadership development.
• Direct technology budgeting, forecasting, procurement, contract negotiations, and vendor management.
• Develop business cases, ROI analyses, and tech strategies aligned with goals.
• Oversee multi-property and remote technology operations across locations.
• Lead major technology implementations, infrastructure projects, and digital transformation initiatives.

Skills

Technology leadership

Networking knowledge

IT infrastructure

Security & compliance

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

SENIOR DIRECTOR OF TECHNOLOGY INNOVATION & DATA (TID)

The Four Seasons Resort Lāna’i is looking for visionary leaders who are passionate about creating exceptional guest and employee experiences, inspiring teams to achieve excellence, and embodying the Golden Rule in every interaction.

Responsibilities

• Lead, develop, and inspire technology teams through recruitment, coaching, performance management, succession planning, and leadership development initiatives.
• Direct technology budgeting, forecasting, procurement, contract negotiations, and vendor management to maximize operational efficiency and financial performance.
• Develop business cases, ROI analyses, and technology strategies that support long-term organizational goals and drive value across the portfolio.
• Oversee multi-property and remote technology operations, ensuring secure, reliable, and scalable technology services across all locations.
• Lead major technology implementations, infrastructure projects, and digital transformation initiatives from planning through execution.
• Ensure compliance with all corporate, brand, privacy, PCI, cybersecurity, regulatory, and telecommunications requirements.
• Partner with executive leadership, ownership groups, and key stakeholders to develop and execute strategic technology solutions.
• Drive cross-functional collaboration, stakeholder engagement, and organizational change through effective communication and relationship management.
• Foster a culture of innovation, accountability, inclusion, and continuous improvement while promoting high employee engagement.
• Build strong relationships with employees, guests, ownership representatives, and community partners through a visible and engaged leadership presence.
• And More!

What To Bring

• Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Clear Hawaii Driver’s Abstract is required for this role
• Ability to stand/sit for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Prior knowledge and experience of cabling; computer networking equipment and operating systems, specifically Novell, UNIX and Windows NT; personal computer and server hardware; data communications equipment and protocols; and office administration applications.

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Salary Range: $125k-135k
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit etc.) as well as Paid Time Off & Holiday Pay
• 100% Employer paid Medical, Dental, and Vision benefits
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Subsidized on-island housing and other resources
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affiantative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal