Night & Weekend Member Services Rep — Free Membership

ComForCare Home Care (Raleigh, NC); Cedar Falls (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness in Cedar Falls is seeking a Customer Service Representative to greet members, assist with tours, process sign-ups, and maintain a friendly front desk experience. You will handle phone inquiries, check-ins, and member questions to ensure a positive gym atmosphere.

The role emphasizes strong customer service, listening, problem solving, and teamwork. You will report to the Club Manager and contribute to a clean, welcoming club environment while supporting

Qualifications

• Honesty and strong work ethic are essential.
• Excellent customer service skills and a friendly demeanor.
• Basic computer proficiency to manage sign-ups and member data.

Responsibilities

• Greet and assist potential and current members, ensuring a positive experience.
• Handle front desk tasks and answer phone inquiries professionally.
• Assist with member sign-ups, check-ins, cancellations, and account updates.

Skills

Honesty & integrity

Strong customer service

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Cedar Falls is seeking a Customer Service Representative to greet members, assist with tours, process sign-ups, and maintain a friendly front desk experience. You will handle phone inquiries, check-ins, and member questions to ensure a positive gym atmosphere.

The role emphasizes strong customer service, listening, problem solving, and teamwork. You will report to the Club Manager and contribute to a clean, welcoming club environment while supporting