Night Veterinary Client Services Specialist

Ethos Veterinary Health; Dayton (OH); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Quarterly Bonus Opportunity

Paid Time Off

Employee Pet Discount and Stipend

401K

Medical/Dental/Vision

Job summary

Ethos Veterinary Health in Dayton, OH is seeking a dedicated Customer Service Representative for a second shift role. Your task will be to support emergency and specialty clients during stressful situations, ensuring a calm and organized environment.

The role offers a starting pay of $17-$23/hour and various full-time benefits, including a quarterly bonus opportunity and a 401K plan. If you have a passion for helping people and pets, this is the position for you!

Qualifications

• Previous client service/customer service experience required; veterinary or medical experience preferred.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Managing high-volume incoming phone calls and client communication.
• Greeting and assisting emergency and specialty clients.
• Maintaining accurate medical and client records.

Skills

Customer service experience

Strong organizational skills

Effective communication

Ability to work independently

Office software proficiency

Job description

Ethos Veterinary Health in Dayton, OH is seeking a dedicated Customer Service Representative for a second shift role. Your task will be to support emergency and specialty clients during stressful situations, ensuring a calm and organized environment.

The role offers a starting pay of $17-$23/hour and various full-time benefits, including a quarterly bonus opportunity and a 401K plan. If you have a passion for helping people and pets, this is the position for you!