Veterinary Client Services Specialist

Care Center; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% 401(k) matching

Pet care stipend

Company paid life insurance

Employee assistance program

Vacation and sick pay

Job summary

A local veterinary clinic in Dayton, Ohio, seeks a dedicated client service representative to manage incoming calls, schedule appointments, and assist with patient care. The ideal candidate has at least 2 years of experience in client service and strong organizational and problem-solving skills. Familiarity with veterinary practices is preferred, and a high school diploma is mandatory. This role offers competitive pay, bonuses, and various employee benefits, including a 401(k) plan and sick pay.

Qualifications

• 2+ years of customer or client service experience required.
• Exceptional ability to communicate with all levels of the organization.
• Veterinary experience preferred.

Responsibilities

• Handle incoming calls, schedule appointments, and triage phone calls.
• Greet and check in clients, maintaining flow of patients.
• Collect and enter client information into the hospital system.

Skills

Communication skills

Organizational ability

Problem solving skills

Client service skills

Computer skills

Education

High school diploma, GED, or higher education

Job description

A local veterinary clinic in Dayton, Ohio, seeks a dedicated client service representative to manage incoming calls, schedule appointments, and assist with patient care. The ideal candidate has at least 2 years of experience in client service and strong organizational and problem-solving skills. Familiarity with veterinary practices is preferred, and a high school diploma is mandatory. This role offers competitive pay, bonuses, and various employee benefits, including a 401(k) plan and sick pay.