Night Valet & Guest Experience Associate

Towne; Gainesville (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

401k

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

Job summary

Towne is seeking a Guest Service Associate to provide exceptional hospitality, parking and luggage assistance for arriving and departing guests at our Gainesville location. The role emphasizes friendly, efficient service, safety and adherence to Towne Park procedures.

The position involves constant guest interaction, guiding guests, and handling vehicle-related tasks with attention to detail. A valid driver's license and basic math and time skills are required.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license.
• One month of related experience or training.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Greet guests with a professional demeanor.
• Parks and retrieves vehicles and assists guests with bell services and luggage storage as needed.
• Assists guests with directions, taxis, reservations and inquiries; provides information about facility amenities and area attractions.
• Explains parking rates and retrieval procedures; processes claim checks and manages ticket information.

Skills

Guest service

Customer service

Education

High school diploma or GED

Job description

Towne is seeking a Guest Service Associate to provide exceptional hospitality, parking and luggage assistance for arriving and departing guests at our Gainesville location. The role emphasizes friendly, efficient service, safety and adherence to Towne Park procedures.

The position involves constant guest interaction, guiding guests, and handling vehicle-related tasks with attention to detail. A valid driver's license and basic math and time skills are required.