Night Valet & Guest Experience Specialist

Towne; Louisville (KY); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park delivers exceptional hospitality services to guests, assisting with parking, luggage handling, and guest inquiries in a prompt and friendly manner.

Responsibilities include maintaining a pleasant demeanor, aiding with directions, and providing information about local amenities, rates, and procedures while ensuring safety and efficiency throughout the guest experience.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance.
• One month related experience and/or training; OR equivalent combination of education and experience.

Responsibilities

• Greet guests with a friendly, professional demeanor and use guest last names when interacting.
• Park and retrieve vehicles and assist guests with bell services and luggage storage as needed.
• Provide directions, taxis, reservations and information about facility amenities and local attractions.

Skills

Customer service

English proficiency

Time management

Cash handling

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park delivers exceptional hospitality services to guests, assisting with parking, luggage handling, and guest inquiries in a prompt and friendly manner.

Responsibilities include maintaining a pleasant demeanor, aiding with directions, and providing information about local amenities, rates, and procedures while ensuring safety and efficiency throughout the guest experience.