Night Tow Dispatcher | 3rd Shift, Full Benefits & PTO

Valorfleetservices; Salem (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Brown & Son Towing is hiring a Tow Dispatcher for the Salem, VA area. You’ll be the first contact for customers, motor clubs, police and fleet accounts, dispatching the right truck and driver to each call while staying calm under pressure.

The role requires experience in towing dispatch, strong communication and multitasking skills, and the ability to work 10pm–6am, Monday through Friday. Full benefits package is provided.

Qualifications

• Dispatch in towing experience required; heavy wrecker towing/transportation a strong plus.
• Ability to prioritize, multitask, and stay composed under pressure.
• Good knowledge of local roads and geography; comfortable using multiple screens and systems.

Responsibilities

• Answer calls and take roadside assistance and towing requests from customers and accounts.
• Assign calls to drivers based on location and vehicle type; track in real time.
• Enter and close calls with correct charges, mileage and notes in dispatch software.

Skills

Towing Dispatch

GPS tracking

Customer service

Communication

Education

High school diploma or GED

Tools

Towbook

Omadi

Beacon

Job description

Brown & Son Towing is hiring a Tow Dispatcher for the Salem, VA area. You’ll be the first contact for customers, motor clubs, police and fleet accounts, dispatching the right truck and driver to each call while staying calm under pressure.

The role requires experience in towing dispatch, strong communication and multitasking skills, and the ability to work 10pm–6am, Monday through Friday. Full benefits package is provided.