Dynamic Towing Dispatcher: Day & Afternoon Shifts

Twin Towing; Belleville (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Job summary

A local towing company based in New Jersey is seeking an experienced towing dispatcher for daytime and afternoon shifts. The successful candidate will handle customer calls efficiently, maintain daily records, and provide guidance to drivers on towing techniques. Key responsibilities include ensuring effective dispatching and technical advising during complex situations. Ideal candidates must have strong multitasking abilities and a solid understanding of towing protocols. Commitment to a 6-day work schedule is required.

Qualifications

• In-depth understanding of the towing process and common issues faced by tow truck drivers.
• Ability to provide real-time, practical solutions to drivers during complex towing situations.
• Knowledge of local roadways and towing requirements of the area.

Responsibilities

• Answer and dispatch customer calls efficiently.
• Maintain records of daily call logs and trip information.
• Dispatch and coordinate with drivers.
• Offer technical advice on towing methods and equipment.
• Release vehicles to owners and process payments.
• Commitment to a 6-day work schedule, including Saturdays.

Skills

Understanding of towing process

Ability to provide real-time solutions

Knowledge of local roadways

Strong multitasking ability

Organizational skills

Adaptability

Job description

A local towing company based in New Jersey is seeking an experienced towing dispatcher for daytime and afternoon shifts. The successful candidate will handle customer calls efficiently, maintain daily records, and provide guidance to drivers on towing techniques. Key responsibilities include ensuring effective dispatching and technical advising during complex situations. Ideal candidates must have strong multitasking abilities and a solid understanding of towing protocols. Commitment to a 6-day work schedule is required.