Night Tech Support Engineer – Remote iGaming Integrations

Jobicy; United States; Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Remote work option

Medical insurance

Quarterly bonuses

Unlimited paid vacation

Zusammenfassung

Playson is a leading online gaming supplier inviting a Technical Support Engineer for night shifts in the Integration Department. You will provide full customer support for our partner integrations and work with monitoring tools to diagnose issues.

Ideal candidates have strong troubleshooting, good English, and familiarity with XML/JSON, REST, and Git. Remote work is available, with a competitive EUR salary and quarterly bonuses.

Qualifikationen

• Ability to understand and analyse issues and provide solutions.
• Experience with XML and JSON.
• Familiarity with API protocols (REST).
• Basic understanding of SDLC and testing processes.
• Hands-on with Git and version control workflows.
• Excellent written and verbal communication in English.

Aufgaben

• Understand and analyse issues and provide appropriate solutions.
• Perform integration protocol testing for partner integrations.
• Provide second-level customer support for integrations.
• Deliver excellent customer service across 5 shifts per week.

Kenntnisse

Night shifts

Monitoring tools

English (Upper-Intermediate)

Problem solving

Communication skills

XML/JSON

Git/version control

REST API

SDLC awareness

Tools

Git

Jira/Atlassian

Cloud concepts (AWS/Azure/GCP)

Kubernetes

Jobbeschreibung

Playson is a leading online gaming supplier inviting a Technical Support Engineer for night shifts in the Integration Department. You will provide full customer support for our partner integrations and work with monitoring tools to diagnose issues.

Ideal candidates have strong troubleshooting, good English, and familiarity with XML/JSON, REST, and Git. Remote work is available, with a competitive EUR salary and quarterly bonuses.