Night Stocking Lead & Team Coach

Whole Foods Market

Wexford (Allegheny County)

On-site

USD 23,000 - 41,000

Full time

3 days ago
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Benefits offered by this job

Whole Benefits
Store discount
Paid time off

Job summary

Whole Foods Market is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and to ensure smooth department operations. You will support Team Leaders and Order Writers, maintain displays, and uphold WFM standards and health and safety regulations.

The role emphasizes teamwork, training, inventory processes, customer service, and maintaining a positive work environment while delivering excellent retail execution.

Qualifications

  • Experience in supervising retail teams or departments.
  • Proven ability to train, mentor and develop Team Members.
  • Strong organizational and time management skills.
  • Excellent interpersonal, motivational and customer relationship skills.
  • Familiarity with store policies and safety procedures.

Responsibilities

  • Effectively supervises and delegates tasks based on the needs of the department.
  • Works with leadership to resolve team concerns or issues.
  • Responds to customer and Team Member needs and concerns.
  • Assists in sorting and stocking processes for at least 75% of the scheduled shift.
  • Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
  • Establishes and maintains a positive work environment that supports high Team Member morale.
  • Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
  • Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
  • Opens and closes department according to established procedures.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.

Skills

Leadership
Team Building
Customer Service
Time Management
Training & Mentoring
Communication

Tools

Microsoft Office

Job description

Whole Foods Market is seeking a Stock Crew Supervisor to assist with scheduling and supervising the Stock Crew and to ensure smooth department operations. You will support Team Leaders and Order Writers, maintain displays, and uphold WFM standards and health and safety regulations.

The role emphasizes teamwork, training, inventory processes, customer service, and maintaining a positive work environment while delivering excellent retail execution.

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