Night Shift Veterinary Client Care Coordinator

XPrep Learning Solutions LLC; Scottsdale, Northern (AZ, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

BluePearl Hospital is seeking an extraordinary Client Service Coordinator to be the first contact for clients entering the hospital. You will greet clients with warmth, speak clearly, and help assess pets and triage as needed in a fast-paced environment.

The role emphasizes compassionate listening, calm communication over the phone and in person, and coordinating appointments while guiding clients through preparation steps and resources.

Responsibilities

• Greet clients at hospital entry with warmth and professional acknowledgement.
• Maintain clear, calm communication with clients by phone and in person.
• Assess arriving clients and pets to determine urgency (stat vs standard).
• Coordinate with team to confirm appointments and provide preparation guidance to clients.

Job description

BluePearl Hospital is seeking an extraordinary Client Service Coordinator to be the first contact for clients entering the hospital. You will greet clients with warmth, speak clearly, and help assess pets and triage as needed in a fast-paced environment.

The role emphasizes compassionate listening, calm communication over the phone and in person, and coordinating appointments while guiding clients through preparation steps and resources.