Night Shift Truck Service Advisor — Customer-Focused & Upsell

LV Petroleum LLC; Albert Lea (MN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

401k

Growth opportunities

Job summary

LV Petroleum LLC is seeking a Truck Service Adviser (TSA) in Albert Lea, MN. You will handle first-rate customer service, write up work orders, and manage OTC transactions while guiding customers toward safe road return.

Responsibilities include processing quotes, securing purchase orders, and communicating ETA details. You’ll regularly speak with drivers and companies to resolve issues and secure payments in a fast-paced, shift-based environment.

Qualifications

• Customer service experience or aptitude for helping customers.
• Strong verbal and written communication skills.
• Ability to work night shifts and some holidays.
• Basic computer skills for POS and records.
• Willingness to learn and adapt in a team environment.

Responsibilities

• Write, detail and process (pay out) Work orders and OTC transactions; Properly write up an ETA Work Order.
• Secure purchase orders, prepare and communicate quotes to customers.
• Prepare end of shift drop and shift reports; understand various payment types.
• Provide customers with descriptions of vehicle issues and needed repairs.
• Regularly communicate with drivers/companies by phone to secure payments and relay information.

Skills

Customer service

Sales skills

Communication

Night shifts

Basic computer skills

Job description

LV Petroleum LLC is seeking a Truck Service Adviser (TSA) in Albert Lea, MN. You will handle first-rate customer service, write up work orders, and manage OTC transactions while guiding customers toward safe road return.

Responsibilities include processing quotes, securing purchase orders, and communicating ETA details. You’ll regularly speak with drivers and companies to resolve issues and secure payments in a fast-paced, shift-based environment.