Truck Service Advisor: Parts & Repairs Expert

LV Petroleum LLC; Rogers (MN); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

401k Match

Job summary

LV Petroleum LLC in Rogers, MN is hiring a Truck Service Advisor (TSA) to deliver exceptional customer service at the travel center. You will write work orders, process OTC transactions, and present quotes, while coordinating parts from vendors and ensuring timely delivery.

The role requires a high school diploma or GED, solid cashier and customer service experience, and strong communication skills. A valid driver's license is required to operate within the service bay and yard.

Qualifications

• Requires high school diploma or GED.
• Excellent verbal and written communication skills.
• Prior cashier and customer service experience preferred.
• Repair or parts shop experience is a plus.
• Strong suggestive selling and upsell abilities.
• Basic computer skills and accuracy in POS transactions.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions and secure purchase orders.
• Prepare and communicate quotes to customers and source parts from outside vendors.
• Coordinate delivery and ensure timely order fulfillment.
• Maintain safety of customers and team members; handle payments and payouts.

Skills

Cashier experience

Customer service

Suggestive selling

Verbal & written communication

Basic computer skills

Driver's license

Education

High School Diploma or GED

Job description

LV Petroleum LLC in Rogers, MN is hiring a Truck Service Advisor (TSA) to deliver exceptional customer service at the travel center. You will write work orders, process OTC transactions, and present quotes, while coordinating parts from vendors and ensuring timely delivery.

The role requires a high school diploma or GED, solid cashier and customer service experience, and strong communication skills. A valid driver's license is required to operate within the service bay and yard.