Truck Service Advisor: Customer Care, Quotes & Work Orders

LV Petroleum LLC; Glade Spring (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits discussed at interview

Job summary

LV Petroleum LLC in Glade Spring, VA is hiring a Truck Service Adviser to deliver outstanding customer service, write up work orders, handle OTC transactions, and upsell services while keeping travelers safe on the road.

You will work Second Shift 3pm-11pm after training on First Shift; no prior experience required. A valid driver's license and reliable transportation are needed, with basic computer skills and strong communication.

Qualifications

• No previous experience required.
• Excellent verbal and written communication.
• Basic computer skills.
• Valid driver's license and reliable transportation.
• Willing to work nights, weekends, and holidays.
• Ability to write and process work orders and quotes.

Responsibilities

• Write and process work orders and OTC transactions.
• Explain vehicle issues to customers and quote needed repairs.
• Handle phone calls with drivers/companies.
• Secure purchase orders and communicate quotes.
• Provide exceptional customer service.
• Prepare end-of-shift reports.

Skills

Customer service

Suggestive selling

Communication skills

Basic computer skills

Valid driver's license

Night shift

Job description

LV Petroleum LLC in Glade Spring, VA is hiring a Truck Service Adviser to deliver outstanding customer service, write up work orders, handle OTC transactions, and upsell services while keeping travelers safe on the road.

You will work Second Shift 3pm-11pm after training on First Shift; no prior experience required. A valid driver's license and reliable transportation are needed, with basic computer skills and strong communication.