Truck Service Advisor — Second Shift Customer & Sales Expert

LV Petroleum; Albert Lea (MN); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

LV Petroleum LLC is hiring a Truck Service Adviser to assist customers, write work orders, process OTC transactions and quotes, and secure purchase orders. The role includes night shift 3pm–11pm with training on the first shift, and potential shift movement after training.

You will interact with drivers and companies, handling payments and vehicle issue explanations to keep customers safe on the road. Qualified candidates should have strong communication, sales skills, and customer service

Qualifications

• No prior experience required; customer service orientation is valued.
• Must have a valid driver's license and reliable transportation.
• Ability to work night shift hours, weekends, and some holidays.

Responsibilities

• Write, detail and process (pay out) Work orders and OTC transactions; prepare ETA work orders.
• Secure purchase orders, prepare and communicate quotes to customers.
• Prepare end-of-shift drop and shift reports; understand various payment types.
• Provide customers with explanations of vehicle issues and required services to return them to the road safely.
• Regularly speak with drivers/companies on the phone to secure payments and advise on vehicle issues.

Skills

Customer service

Sales skills

Communication

Cash handling

POS transactions

Work orders

Tools

POS system

Job description

LV Petroleum LLC is hiring a Truck Service Adviser to assist customers, write work orders, process OTC transactions and quotes, and secure purchase orders. The role includes night shift 3pm–11pm with training on the first shift, and potential shift movement after training.

You will interact with drivers and companies, handling payments and vehicle issue explanations to keep customers safe on the road. Qualified candidates should have strong communication, sales skills, and customer service