Night Shift Team Leader — Lead, Coach & Grow

Meijer Inc.; Marion (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

career growth

Job summary

Meijer is seeking a store leadership professional to plan, direct, and supervise team members across departments. You will mentor and coach staff, implement strategies to improve customer service, and drive store sales while ensuring customer needs are met and service is quick and efficient.

You will maintain store appearance with emphasis on prime shopping hours, product presentation, and adherence to company standards, while staffing, development, and training are managed to meet goals.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear and precise direction.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to mentor team members in all areas of the organization.

Responsibilities

• Plans, directs and supervises team members in day-to-day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensures staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Retail management

Staffing

Hiring

Customer service

Conflict resolution

Financial analysis

Leadership

Education

High school diploma or equivalent

Job description

Meijer is seeking a store leadership professional to plan, direct, and supervise team members across departments. You will mentor and coach staff, implement strategies to improve customer service, and drive store sales while ensuring customer needs are met and service is quick and efficient.

You will maintain store appearance with emphasis on prime shopping hours, product presentation, and adherence to company standards, while staffing, development, and training are managed to meet goals.