Night Shift Team Leader: Growth, Coaching & Customer Focus

Meijer; West Bend (WI); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Parental leave

Education assistance

Team discount

Career development

Job summary

Meijer is hiring for a store leadership role in Wisconsin. You will plan, direct, and supervise daily operations, mentor team members, and Drive customer service excellence while meeting sales goals and maintaining store standards.

The role requires 2–3 years retail experience and at least 1 year in management, with strong communication, staffing and conflict-resolution skills. Join a family-focused retailer that supports growth and education opportunities.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in store departments and customer service helpful.
• Strong communication and conflict resolution skills.
• Ability to analyze financial and store metrics.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Leadership

Staff management

Customer service

Communication

Operational planning

Problem solving

Education

High school diploma or equivalent

Job description

Meijer is hiring for a store leadership role in Wisconsin. You will plan, direct, and supervise daily operations, mentor team members, and Drive customer service excellence while meeting sales goals and maintaining store standards.

The role requires 2–3 years retail experience and at least 1 year in management, with strong communication, staffing and conflict-resolution skills. Join a family-focused retailer that supports growth and education opportunities.