Night Shift Store Lead – Customer Experience & Ops

Crosby’s Stores; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Shift differential

Employee discounts

Paid time off

401K

Referral bonus ($250)

Job summary

Crosby’s Stores in New York, NY seeks an Assistant Store Manager to help lead daily store operations. You will support the Team Leader in maintaining a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

The role involves supervising team members, upholding high standards, and ensuring a great customer experience every day. Note: advertised pay includes a $1.50 night shift differential.

Qualifications

• 21 years of age.
• High School Diploma or equivalent.
• Able to work at least 40 hours/week, including weekends.
• Serve Safe certified, preferred.
• Proficient in basic math to handle cash transactions.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Prepare fresh food and made-to-order items following Crosby’s standards.
• Promote and assist customers with My Crosby’s Rewards enrollment.
• Drive sales through suggestive selling and add-on recommendations.
• Train, coach, and support store associates; assist with scheduling.

Skills

Customer service

Leadership

Team supervision

Cash handling

Food safety awareness

POS systems

Education

High School Diploma

Tools

POS systems

Job description

Crosby’s Stores in New York, NY seeks an Assistant Store Manager to help lead daily store operations. You will support the Team Leader in maintaining a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

The role involves supervising team members, upholding high standards, and ensuring a great customer experience every day. Note: advertised pay includes a $1.50 night shift differential.