Night Shift Assistant Store Manager | Growth & Ops

Crosby’s Stores; Town of Orchard Park (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations, supervise team members, and ensure a clean, welcoming environment while delivering exceptional customer service. You’ll support the Team Leader with scheduling, training, and inventory management, including payroll handling and timekeeping.

A $1.50 night shift differential applies for hours 11:00PM-7:00AM. You will drive sales, uphold safety standards, and maintain brand integrity, with responsibilities

Qualifications

• 21 years of age.
• High School Diploma or equivalent.
• Able to work at least 40 hours/week, including weekends.
• Valid Driver’s license that meets company policy.
• Reliable transportation for position requirements.
• Serve Safe certified, preferred.
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.
• Ability to clearly assess and validate customer identification.
• Ability to understand operating instructions for lottery, POS, and other equipment.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards.
• Promote and assist customers with enrolling in My Crosby’s Rewards.
• Drive sales through suggestive selling and add‑on recommendations.
• Handle customer concerns and resolve issues when the Team Leader is not present.
• Help oversee daily operations to ensure efficiency and profitability.
• Maintain store cleanliness, organization, and brand standards.
• Support merchandising, promotions, and inventory management.
• Ensure compliance with all food safety, tobacco, alcohol, and company regulations.
• Communicate effectively with team members and leadership.
• Train, coach, and support store associates.
• Assist with scheduling and maintaining proper staffing levels.
• Provide feedback on employee performance and development.
• Foster a positive, respectful, and team-oriented work environment.
• Assist with inventory control, audits, and reporting.
• Support accurate cash handling and daily bank deposits.
• Review timekeeping and assist with payroll processing.
• Report discrepancies and maintain accurate records.
• Help maintain a safe and secure store environment.
• Follow proper opening/closing procedures and cash security policies.
• Monitor equipment, cleanliness, and overall store conditions.
• Report maintenance or safety concerns promptly.

Skills

Customer service

Team leadership

Cash handling

POS operations

Safety compliance

Education

High School Diploma or equivalent

Tools

POS system

Serve Safe (certified)

Job description

Crosby’s Stores is seeking an Assistant Store Manager to help lead daily store operations, supervise team members, and ensure a clean, welcoming environment while delivering exceptional customer service. You’ll support the Team Leader with scheduling, training, and inventory management, including payroll handling and timekeeping.

A $1.50 night shift differential applies for hours 11:00PM-7:00AM. You will drive sales, uphold safety standards, and maintain brand integrity, with responsibilities