Night Shift Patient Access & Verification Specialist

MedStar Health; Baltimore (MD); On-site; USD 25,000 - 44,000; Full time

Job summary

MedStar Health in Baltimore’s Franklin Square Medical Center seeks a Patient Access representative for the Emergency Department. The position covers the night shift and involves greeting patients, collecting demographics and insurance details, registering inpatients and outpatients, and ensuring accurate billing data.

On-site training is required with a preceptor, and compliance with HIPAA is essential to protect patient information while supporting efficient patient flow and financial clearance.

Qualifications

• Excellent verbal and written communication abilities.
• Ability to gather demographic and financial information accurately.
• Familiarity with billing, insurance verification, and registration processes.

Responsibilities

• Greets patients and visitors and directs them to the appropriate area.
• Registers inpatients and outpatients and collects demographics and insurance information.
• Verifies insurance coverage and coordinates authorizations as needed.
• Collects deposits and explains financial obligations to patients.

Skills

Communication skills

Customer service

Computer literacy

HIPAA compliance

Education

High School Diploma or GED

Medical terminology knowledge

Tools

Cerner

TeleTracking

IDX

Amnion

Job description

MedStar Health in Baltimore’s Franklin Square Medical Center seeks a Patient Access representative for the Emergency Department. The position covers the night shift and involves greeting patients, collecting demographics and insurance details, registering inpatients and outpatients, and ensuring accurate billing data.

On-site training is required with a preceptor, and compliance with HIPAA is essential to protect patient information while supporting efficient patient flow and financial clearance.