Night Shift Patient Access Specialist

Bronson Healthcare; Bronson Township (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Bronson Healthcare is seeking a Patient Representative for the BMH Emergency Department night shift. The role focuses on patient registration, demographic and insurance data capture, and payment processing in a high-volume environment.

The position requires basic typing, HIPAA awareness, and knowledge of medical terminology; prior customer service experience is essential. Standby coverage includes weekend rotations and close collaboration with revenue cycle teams.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Medical Terminology, CPT and ICD-10 coding strongly preferred.
• Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.

Responsibilities

• Greets and registers patients accurately and efficiently.
• Verifies insurance eligibility using online systems.
• Collects and enters payments, follows required balancing procedures.
• Schedules and communicates appointment information accurately for multiple facilities and departments.

Skills

Customer service

HIPAA compliance

Data entry

Medical terminology

Typing 45 WPM

Windows OS experience

Attention to detail

Multitasking

Communication skills

Education

High school diploma or GED

Tools

Windows OS

Job description

Bronson Healthcare is seeking a Patient Representative for the BMH Emergency Department night shift. The role focuses on patient registration, demographic and insurance data capture, and payment processing in a high-volume environment.

The position requires basic typing, HIPAA awareness, and knowledge of medical terminology; prior customer service experience is essential. Standby coverage includes weekend rotations and close collaboration with revenue cycle teams.