Night-Shift Patient Access Specialist I

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking a Patient Access representative for Union Memorial Hospital. The role involves greeting patients, collecting demographics and insurance details, and registering both inpatients and outpatients.

You will coordinate with families, physicians, and insurers to support billing and scheduling in a fast-paced environment. The position requires strong communication skills, healthcare familiarity, and the ability to work night shifts with rotating

Qualifications

• Customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Registers patients and obtains demographics and insurance information.
• Answers phones and screens for schedule and referrals.
• Inputs data into registration and billing systems accurately.
• Explains financial responsibilities and collects deposits/deductibles as needed.
• Maintains HIPAA compliance and professional conduct.

Skills

Customer service

Healthcare knowledge

Verbal & written communication

Education

High School Diploma or GED

Tools

Cerner

Teletracking

IDX

Amnion

Job description

MedStar Health’s Washington Hospital Center is seeking a Patient Access representative for Union Memorial Hospital. The role involves greeting patients, collecting demographics and insurance details, and registering both inpatients and outpatients.

You will coordinate with families, physicians, and insurers to support billing and scheduling in a fast-paced environment. The position requires strong communication skills, healthcare familiarity, and the ability to work night shifts with rotating