Night Shift Patient Access Specialist & Front Office

Emerus Holdings, Inc.; Aledo (TX); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Night/Weekend shift differentials

401K match

Paid employee referrals

Free parking

Job summary

Emerus Holdings, Inc. is seeking a Hospital Registration/Front Office professional for a night shift role at the 16-bed facility in Willow Park, TX.

You will serve as a liaison among patients, payers, and the revenue cycle team, ensuring accurate demographic data, insurance verification, and timely collections at the point of service. The role emphasizes accurate patient identification, compassionate customer service, and strict adherence to EMTALA, DNV, and HIPAA standards while coordinating

Qualifications

• 2 years of patient registration and insurance verification experience in a health care setting, preferred.
• Emergency Department registration experience, strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Basic understanding of medical terminology.
• Position requires fluency in English; written and oral communication.
• Pennsylvania Candidates Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Provide and obtain signatures on required forms and consents
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• Scan all registration and clinical documentation into the system and maintain all medical records
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Respond to medical record requests from patients, physicians and hospitals
• Maintain cash drawer according to policies
• Maintain log of all patients, payments received, transfers and hospital admissions
• Maintain visitor/vendor log
• Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
• Receive deliveries including mail from various carriers and forward to appropriate departments as needed
• Notify appropriate contact of any malfunctioning equipment or maintenance needs
• Attend staff meetings or other company sponsored or mandated meetings as required
• Assist medical staff as needed
• Perform additional duties as assigned

Skills

Customer service

MS Office

English fluency

Spanish bilingual

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Emerus Holdings, Inc. is seeking a Hospital Registration/Front Office professional for a night shift role at the 16-bed facility in Willow Park, TX.

You will serve as a liaison among patients, payers, and the revenue cycle team, ensuring accurate demographic data, insurance verification, and timely collections at the point of service. The role emphasizes accurate patient identification, compassionate customer service, and strict adherence to EMTALA, DNV, and HIPAA standards while coordinating