Night Shift Patient Access Specialist

Emerus; San Antonio (TX); On-site; USD 26,000 - 39,000; Part time

Job summary

Emerus in Schertz, Texas is seeking a dedicated Patient Registration and Insurance Verification liaison for a PRN night-shift position. You will collect demographic data, verify benefits, and secure out-of-pocket payments to maximize hospital reimbursement.

Role requires strong customer service, HIPAA compliance, and familiarity with payors (HMO, PPO, Medicare, Medicaid). 1 year experience preferred; HS diploma required.

Qualifications

• 1 year of patient registration and insurance verification experience in a health care setting; 2 years preferred.
• Hospital admissions/registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors is required.
• Fluent in English; excellent written and spoken communication.
• Working knowledge of MS Office (Word, Excel, Outlook) preferred.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records.
• Provide excellent customer service at all times by effectively meeting customer needs and building quality relationships.
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff.
• Provide and obtain signatures on required forms and consents.
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Verify insurance benefits for all plans, confirming the correct payor and plan is entered into the patient accounting system.
• Obtain insurance authorizations as required by individual plans where applicable.
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service‑oriented fashion.
• Scan all registration and clinical documentation into the system and maintain all medical records.
• Assist with coordinating the transfer of patients to other hospitals when necessary.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain cash drawer according to policies.
• Maintain log of all patients, payments received, transfers and hospital admissions.
• Maintain visitor/vendor log.

Skills

Patient registration

Insurance verification

Customer service

English fluency

MS Office knowledge

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus in Schertz, Texas is seeking a dedicated Patient Registration and Insurance Verification liaison for a PRN night-shift position. You will collect demographic data, verify benefits, and secure out-of-pocket payments to maximize hospital reimbursement.

Role requires strong customer service, HIPAA compliance, and familiarity with payors (HMO, PPO, Medicare, Medicaid). 1 year experience preferred; HS diploma required.