Night Shift Patient Access Specialist

University of Maryland Medical System Corporation; Chestertown (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Shift differential

Job summary

University of Maryland Medical System Corporation's UM Shore Medical Center at Chestertown is seeking a Patient Access Representative I to join the Nights shift. You will perform scheduling, registration, pre-admission processing and ADT duties, guiding patients through financial clearance and insurance processes.

Collaborate with care teams and revenue cycle to remove barriers to access and reimbursement, provide cost estimates, and educate patients about financial assistance options, while

Qualifications

• High school diploma or GED required.
• 1 year of clerical or customer service experience; healthcare preferred.
• Certification and memberships (AAHAM, NAHAM, etc.) preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors with a focus on customer service.
• Collect and verify patient demographics and insurance information; obtain pre-certifications.
• Provide cost estimates and assist with financial clearance and payment collection.
• Offer wayfinding and ensure accurate registration and ADT processing.
• Educate patients on insurance coverage and financial assistance options.

Skills

Customer service

Education

High school diploma or GED

Job description

University of Maryland Medical System Corporation's UM Shore Medical Center at Chestertown is seeking a Patient Access Representative I to join the Nights shift. You will perform scheduling, registration, pre-admission processing and ADT duties, guiding patients through financial clearance and insurance processes.

Collaborate with care teams and revenue cycle to remove barriers to access and reimbursement, provide cost estimates, and educate patients about financial assistance options, while