Patient Access Associate I - Registration & Financials

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 23,000 - 29,000; Part time

Job summary

University of Maryland Medical System's Baltimore-Washington Medical Center in Glen Burnie, MD is seeking a Part-Time Patient Access Representative I for day shifts. The role involves scheduling, registration, pre-admission processing and providing wayfinding and financial clearance support.

You will verify demographics and insurance, provide cost estimates, secure pre-certifications, collect co-pays and educate patients on costs and financial assistance options, while ensuring accurate data

Qualifications

• Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.
• Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.
• 1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred.

Responsibilities

• Serves as the first point of contact for patients and visitors with a focus on customer service in Patient Access areas.
• Collects and verifies patient and insurance demographics and reviews benefits.
• Provides cost estimates and secures pre-certifications/pre-notifications for patient services.
• Educates patients on insurance coverage and available financial assistance options.
• Performs ADT-related registration tasks across multiple clinics and locations.
• Maintains scheduling templates and coordinates with Care Management for reimbursement information.

Skills

Customer service

Data collection

Interpersonal skills

Communication

Education

High school diploma or GED

Job description

University of Maryland Medical System's Baltimore-Washington Medical Center in Glen Burnie, MD is seeking a Part-Time Patient Access Representative I for day shifts. The role involves scheduling, registration, pre-admission processing and providing wayfinding and financial clearance support.

You will verify demographics and insurance, provide cost estimates, secure pre-certifications, collect co-pays and educate patients on costs and financial assistance options, while ensuring accurate data