Night Shift Patient Access & Financial Services Specialist

Socket.dev; Webster (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

UTMB Health in Clear Lake, Texas, seeks a role that facilitates access to services for new and returning patients, coordinating financial arrangements and communicating with patients, referral sources, and the treatment team regarding patient access and financial issues.

The position requires knowledge of patient demographics, insurance coverage, and eligibility, and involves directing patients toward financial assistance programs and handling deposits and authorizations.

Qualifications

• 1 year of experience with billing, financial screening, insurance verification, collections, and/or customer service required.

Responsibilities

• Perform COR, ED, Admitting Registrations functions as defined in each area’s CBO tool.
• Verify patient demographics, insurance coverage, benefits, and authorization requirements for all services.
• Screen patients for financial responsibility and possible cash collections.
• Determine potential reimbursement sources and direct patients toward financial assistance programs.
• Determine and collect appropriate deposits.
• Facilitate referrals and prior authorizations.
• Determine eligibility of third party programs.
• Provide accurate information to patients, physicians, nurses and others to maximize satisfaction and reimbursement.
• Maintain knowledge of ABN and PPA forms.
• Meet performance standards and participate in QA and productivity monitoring.
• Support training and mentoring of new employees.
• Prioritize and complete work accurately and efficiently.
• Participate in team meetings and uphold department goals and UTMB values.
• Demonstrate excellent customer service skills.

Skills

Billing & CS experience

Job description

UTMB Health in Clear Lake, Texas, seeks a role that facilitates access to services for new and returning patients, coordinating financial arrangements and communicating with patients, referral sources, and the treatment team regarding patient access and financial issues.

The position requires knowledge of patient demographics, insurance coverage, and eligibility, and involves directing patients toward financial assistance programs and handling deposits and authorizations.