Patient Access & Billing Specialist (Night Shift)

The University of Texas Medical Branch; Webster (TX); On-site; USD 36,000 - 65,000; Full time

Job summary

The University of Texas Medical Branch (UTMB Health) in Clear Lake, TX, is seeking a billing and access specialist to coordinate financial arrangements and help patients navigate insurance, deposits, and payment options.

You will verify demographics, insurance coverage, and authorizations, assist with referrals, and educate patients while supporting the treatment team to maximize reimbursement. This onsite role includes night shifts (5:00 PM–5:00 AM) with rotating weekends/holidays.

Qualifications

• 1 year of experience with billing, financial screening, insurance verification, collections, and/or customer service required.

Responsibilities

• Perform and master COR, ED, Admitting Registrations functions as defined in each area’s customized CBO tool.
• Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services.
• Screens patient for financial responsibility and possible cash collections.
• Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs.
• Determines and collects appropriate deposit.
• Facilitation of referrals/prior authorizations.
• Eligibility determination of third party programs.
• Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement.
• Individual department specific knowledge and training of ABN and PPA agreement forms
• Meets minimum job performance standards for successful probationary and annual review, or as needed on an individual basis.
• Demonstrate ability to maintain Registration Quality Assurance (Q/A) expectations as defined by specific departmental area as measured monthly and annually on performance review, scoring includes any errors reported via internal and outside sources not included in random Q/A process.
• Errors are to be corrected (or acknowledged) and returned within designated timeframe and will be monitored for excessive delayed response and compliance as monitored continuously and on annual performance review.
• Demonstrate ability to maintain acceptable Productivity Standard as defined by specific departmental area and measured monthly and annually on performance review.
• Reads and applies all announcements and relevant communications related to job duties as observed and monitored by Q/A process.
• Assists in the training and mentoring of new employees.
• Prioritizes and completes all work in an accurate, effective and efficient manner.
• Participates in team meetings/activities and supports the philosophy and goals of the team, department, and UTMB.
• Excellent Customer Service Skills.

Skills

Billing

Financial screening

Insurance verification

Collections

Customer service

Job description

The University of Texas Medical Branch (UTMB Health) in Clear Lake, TX, is seeking a billing and access specialist to coordinate financial arrangements and help patients navigate insurance, deposits, and payment options.

You will verify demographics, insurance coverage, and authorizations, assist with referrals, and educate patients while supporting the treatment team to maximize reimbursement. This onsite role includes night shifts (5:00 PM–5:00 AM) with rotating weekends/holidays.