Night Shift Patient Access & Billing Liaison

WellSpan Hospitals in Carlisle, Newberry & Shrewsbury; New Freedom (York County); On-site; USD 38,000 - 52,000; Full time

Job summary

Emerus in the United States is seeking a Patient Access Specialist to serve as a liaison between patients, payers and the care team. You will obtain and verify demographic information, secure payment responsibilities, and help maximize hospital reimbursement.

Responsibilities include ensuring regulatory compliance, delivering excellent customer service, collecting signatures, verifying insurance, and coordinating patient transfers when needed.

Qualifications

• High School Diploma or GED is required.
• 2 years of patient registration and insurance verification experience preferred.
• Emergency Department registration experience preferred.
• Knowledge of major insurance plans (HMO, PPO, POS, Medicare, Medicaid).
• Working knowledge of MS Office applications.

Responsibilities

• Maintain compliance with EMTALA, HIPAA, and hospital regulations.
• Provide excellent customer service and build relationships with patients and families.
• Record messages and communicate with medical staff accurately.
• Verify and enter complete demographic information for accounts.
• Verify insurance benefits and obtain required authorizations when applicable.
• Assist with coordinating patient transfers between facilities.
• Respond to medical record requests and manage cash handling per policy.

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Emerus in the United States is seeking a Patient Access Specialist to serve as a liaison between patients, payers and the care team. You will obtain and verify demographic information, secure payment responsibilities, and help maximize hospital reimbursement.

Responsibilities include ensuring regulatory compliance, delivering excellent customer service, collecting signatures, verifying insurance, and coordinating patient transfers when needed.