Operations Admin II — Part-Time, Fast-Paced Hub Ops

FedEx Group; Rosemount (MN); On-site; USD 24,287 - 37,663; Part time

Job summary

Federal Express Corporation in Minnesota is seeking a part-time clerical and administrative specialist to support hub and station operations. You will handle data entry, reporting, and frontline customer service while ensuring accurate scans and timely resolution of issues.

The role emphasizes attention to detail, multi-tasking, and using MS Office to compile weekly reports and assist with audits. Evening shifts Thursday through Saturday offered.

Qualifications

• High School Diploma or GED required.
• Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• General business skills such as typing, data entry and review; and use of phone, copier, and fax; MS Office software; customer service; time management and multi-tasking.

Responsibilities

• Provide clerical support across management and operations (photocopying, filing, faxing, emailing and answering telephone).
• Review, research and/or enter data in various systems to support respective functional area.
• Compile data and provide regular and adhoc reports to management for review and determination.
• Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
• Assist management with BCSA audit activity by retrieving data and/or files for review.
• Support quality assurance/loss prevention by performing address searches/corrections and ensuring packages are in good condition for the customer.
• Prioritize workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
• Ensure all packages receive appropriate scan statuses and inspect damages per policy.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Minnesota is seeking a part-time clerical and administrative specialist to support hub and station operations. You will handle data entry, reporting, and frontline customer service while ensuring accurate scans and timely resolution of issues.

The role emphasizes attention to detail, multi-tasking, and using MS Office to compile weekly reports and assist with audits. Evening shifts Thursday through Saturday offered.