Night-Shift Mental Health Care Navigator

Spring Health; New York (NY); Hybrid; USD 46,000 - 54,000; Full time

Benefits offered by this job

Health benefits

One Medical account

Annual paid time off

Gympass

Sabbatical after 4 years

Parental leave

Childcare support

Job summary

Spring Health is hiring licensed mental health professionals to join its Care Navigation team in a hybrid NY-area capacity. The role involves after-hours clinical support, crisis assessment, and coordinating referrals across therapists, coaches, and external resources.

A strong focus on safety planning, documentation, and collaboration with multidisciplinary teams is required. Applicants should hold LCSW/LMFT/LPC/LICSW or licensed psychologist credentials, have at least 2+ years of direct

Qualifications

• Licensed clinician (LCSW/LMFT/LPC/LICSW or psychologist)
• Minimum 2+ years direct clinical care experience
• Expertise in crisis assessment and safety planning
• Knowledge of crisis support, CBT, motivational interviewing, mindfulness, and solution-focused interventions

Responsibilities

• Provide in-the-moment clinical support via clinical phone queue.
• Utilize active listening and motivational interviewing to engage members in care.
• Assess risks and provide crisis support with safety planning.
• Coordinate connections to Spring Health therapists, coaches, physicians, or external resources.
• Provide after-hours support and communicate with multiple internal teams.
• Complete professional documentation and client communications via email.
• Follow care management protocols and address barriers to care.
• Collaborate with care providers and operations teams for seamless care.
• Participate in staff meetings, case consultations, and trainings.
• Assist onboarding and mentoring of new team members.
• Maintain confidentiality, compliance, and ethical standards.

Skills

Crisis assessment

CBT

Motivational interviewing

Mindfulness

Solution-focused

Excellent communication

Independent work

Education

LCSW/LMFT/LPC/LICSW or licensed psychologist

Job description

Spring Health is hiring licensed mental health professionals to join its Care Navigation team in a hybrid NY-area capacity. The role involves after-hours clinical support, crisis assessment, and coordinating referrals across therapists, coaches, and external resources.

A strong focus on safety planning, documentation, and collaboration with multidisciplinary teams is required. Applicants should hold LCSW/LMFT/LPC/LICSW or licensed psychologist credentials, have at least 2+ years of direct