Nightshift Mental Health Care Navigator

Spring Health; United States; Remote; USD 45,000 - 54,000; Full time

Benefits offered by this job

Health, Dental & Vision benefits

One Medical account (employee)

Gympass wellbeing program

Parental leave

401(k) match

Flexible work arrangements

Professional development reimbursement

Donation matching

Job summary

Spring Health is seeking independently licensed mental health professionals to join the Care Navigation team, offering after-hours crisis support, referrals, and coordination of care across our AI-native platform.

You will work Sundays through Thursdays, 12am–8am ET (or equivalent in your time zone), with emphasis on safety planning, documentation, and cross-functional collaboration to ensure a high-touch member experience.

Qualifications

• Licensed clinician (LCSW/LMFT/LPC/LP) required.
• Minimum 2+ years direct clinical care experience.
• Crisis assessment and safety planning expertise.
• Familiarity with CBT, motivational interviewing, mindfulness, and solution-focused interventions.
• Able to work without interruptions for the duration of shift.

Responsibilities

• Provide in-the-moment clinical support and crisis connection on a clinical phone queue.
• Use active listening and motivational interviewing to engage members seeking help with mental health concerns.
• Assess risks, provide crisis support, safety planning, and follow-up with high-risk members.
• Coordinate care plans and connect members with Spring Health providers or external resources.
• Provide after-hours support and document interactions via email.

Skills

Active listening

Motivational interviewing

Crisis assessment

Written communication

Team collaboration

Time management

Education

LCSW/LMFT/LPC/licensed psychologist

Tools

EHR platforms

Job description

Spring Health is seeking independently licensed mental health professionals to join the Care Navigation team, offering after-hours crisis support, referrals, and coordination of care across our AI-native platform.

You will work Sundays through Thursdays, 12am–8am ET (or equivalent in your time zone), with emphasis on safety planning, documentation, and cross-functional collaboration to ensure a high-touch member experience.