After-Hours Mental Health Navigator

Rainfall Ventures; United States; Remote; USD 69,000 - 81,000; Full time

Benefits offered by this job

Health benefits starting day one

One Medical access

Generous PTO and holidays

Gympass wellness program

Fertility support and parental leave

Job summary

Spring Health is seeking independently licensed mental health professionals to join the Care Navigation team. The role requires flexible weekend overnight hours, crisis assessment expertise, and strong critical thinking when leadership is not present.

Provide in-the-moment clinical support, connect members to appropriate referrals, and maintain confidential documentation while collaborating with multi-disciplinary teams. Apply your empathy and technical skills to improve access to care.

Qualifications

• LCSW/LMFT/LPC/LICSW or psychologist license required.
• Minimum of 2+ years direct clinical care experience.
• Expertise in crisis assessment and safety planning.
• Knowledge of crisis support, CBT, motivational interviewing, mindfulness, and solution-focused interventions.
• Must be fully engaged with no interruptions during shift.
• Excellent listening, written and verbal communication skills.

Responsibilities

• Provide in-the-moment clinical support and crisis intervention via clinical phone queue.
• Link members to referrals and resources; coordinate care with Spring Health providers.
• Assess risks, perform safety planning, and follow up with high-risk members.
• Document with clear professional communication and interaction with providers via email.
• Collaborate with Care Support, Benefits/Billing, and Product teams for member experience.

Skills

Active listening

Motivational interviewing

Crisis assessment

Safety planning

Written communication

Independent work

Education

Licensed mental health professional (LCSW, LMFT, LPC, LICSW or psychologist)

Job description

Spring Health is seeking independently licensed mental health professionals to join the Care Navigation team. The role requires flexible weekend overnight hours, crisis assessment expertise, and strong critical thinking when leadership is not present.

Provide in-the-moment clinical support, connect members to appropriate referrals, and maintain confidential documentation while collaborating with multi-disciplinary teams. Apply your empathy and technical skills to improve access to care.