Global Care Navigator & Support Coordinator

Spring Care, Inc.; New York (NY); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Spring Health is seeking a Global Care Navigator to assist members through their mental health care journey, coordinating care and ensuring high satisfaction. The role reports to the Global Clinical Operations team and requires a Masters in a behavioral health field with licensure or certification.

Availability includes some holidays with a 9:00AM–5:30PM ET shift. The ideal candidate demonstrates empathetic, resourceful support, strong clinical judgment, and the ability to manage care across

Responsabilités

• Interact with and support patients via phone, chat, and email in multiple languages as fluent.
• Coordinate with care teams to schedule and manage appointments, troubleshoot issues, and explain services.

Description du poste

Spring Health is seeking a Global Care Navigator to assist members through their mental health care journey, coordinating care and ensuring high satisfaction. The role reports to the Global Clinical Operations team and requires a Masters in a behavioral health field with licensure or certification.

Availability includes some holidays with a 9:00AM–5:30PM ET shift. The ideal candidate demonstrates empathetic, resourceful support, strong clinical judgment, and the ability to manage care across