Clinical Care Navigator & Crisis Support

Spring Health; United States; Hybride; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) match

No-cost mental health visits

Parental leave (4 to 4.5 months)

Sabbatical after four years

Résumé du poste

Spring Health in the United States is seeking a licensed behavioral health clinician to provide needs assessments, action plans, and connections to appropriate services for members. You will serve as the first point of contact via phone, chat, and email, resolving issues and supporting members through their care journey, including crisis situations with clinical judgment and safety planning.

The role offers flexible work arrangements, opportunities for growth, and a strong commitment to

Qualifications

• Master’s degree in behavioral health and active licensure in a US state.
• Minimum 2+ years of direct clinical care post-licensure.
• Strong English communication and interpersonal skills.

Responsabilités

• Provide clinical needs assessments to develop action plans and connect members with the right mental health services.
• Act as the first point of contact for members via phone, chat, and email, resolving issues and supporting their care journey.
• Handle crisis situations with clinical judgment, safety planning, and follow-up to ensure member well-being.

Connaissances

Empathy

Communication

Problem-solving

Tech savvy

Formation

Master’s degree in behavioral health

State licensure (counselor, social worker, or psychotherapist)

Outils

EHR systems

Telehealth platforms

Description du poste

Spring Health in the United States is seeking a licensed behavioral health clinician to provide needs assessments, action plans, and connections to appropriate services for members. You will serve as the first point of contact via phone, chat, and email, resolving issues and supporting members through their care journey, including crisis situations with clinical judgment and safety planning.

The role offers flexible work arrangements, opportunities for growth, and a strong commitment to