Night-Shift Mental Health Navigator

Spring Health; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits start day one

Sabbatical leave

Parental leave

401(k) match

Professional development reimbursement

Job summary

Spring Health seeks independently licensed mental health professionals to join the Care Navigation team in New York. The role involves providing clinical support, crisis assessment, and referrals with strict confidentiality and high ethical standards.

Candidates must hold LCSW/LMFT/LPC/LICSW or licensed psychologist credentials and have at least 2+ years of direct clinical care experience. The position requires flexibility for shift changes, holidays, and independent work, with a

Qualifications

• Minimum of 2+ years of direct clinical care experience.
• LCSW, LMFT, LPC, or licensed psychologist.
• Expertise in crisis assessment and safety planning.
• Knowledge of crisis support, CBT, motivational interviewing, mindfulness, and solution-focused interventions.

Responsibilities

• Provide in-the-moment clinical support, psychoeducation, and referrals via clinical phone queue.
• Use active listening and motivational interviewing to engage with members seeking help.
• Assess risks and provide crisis support, safety planning, and follow-up for high-risk members.
• Coordinate connection to Spring Health therapists, coaches, physicians, or external resources.
• Provide after-hours support to members and leadership across teams.
• Complete professional documentation and communicate with members and providers via email.
• Collaborate with Care Support, Benefits/Billing, and Product teams to ensure smooth member experience.
• Participate in staff meetings, case consultations, and trainings; assist onboarding of new team members.

Skills

Active listening

Motivational interviewing

Crisis assessment

Safety planning

Clinical documentation

Cross-functional collaboration

Education

Licensed mental health professional (LCSW/LMFT/LPC/LICSW/psychologist)

Job description

Spring Health seeks independently licensed mental health professionals to join the Care Navigation team in New York. The role involves providing clinical support, crisis assessment, and referrals with strict confidentiality and high ethical standards.

Candidates must hold LCSW/LMFT/LPC/LICSW or licensed psychologist credentials and have at least 2+ years of direct clinical care experience. The position requires flexibility for shift changes, holidays, and independent work, with a