Night Shift Member Services Specialist

Potranco Fitness, LLC; San Antonio (TX); Vor Ort; USD 14.000 - 15.000; Vollzeit

Zusammenfassung

Planet Fitness in San Antonio, TX (Potranco) seeks a Member Services Representative to deliver a high-quality member experience. You will greet members, sign up new members, give tours, and assist with rate calculations, while supporting the Club Manager and maintaining a clean, welcoming club environment.

Requirements include 18+ years old and a High School diploma or GED, plus a customer-focused, team-oriented attitude and basic computer skills.

Qualifikationen

• 18+ years of age or older.
• High School diploma or GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability essential.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude with a passion for fitness.
• Excellent customer service and listening skills; diplomacy in interactions.

Aufgaben

• Greet members and guests with exceptional service.
• Handle front desk activities: answer phones, check-ins, tours, sign-ups, rate calculations.
• Assist Club Manager with cash drawer as needed.
• Update member accounts and assist with changes.
• Address member questions and refer to management when needed.
• Maintain cleanliness and order of the club.
• Complete daily tasks within the first hour of shift; finish priority cleaning list.
• Perform walk-around and bathroom checks; assist with special cleaning projects.

Kenntnisse

Customer service

Communication skills

Teamwork

Problem solving

Empathy

Ausbildung

High School diploma/GED

Jobbeschreibung

Planet Fitness in San Antonio, TX (Potranco) seeks a Member Services Representative to deliver a high-quality member experience. You will greet members, sign up new members, give tours, and assist with rate calculations, while supporting the Club Manager and maintaining a clean, welcoming club environment.

Requirements include 18+ years old and a High School diploma or GED, plus a customer-focused, team-oriented attitude and basic computer skills.