Night Front Desk & Member Services Associate

Planet Fitness; San Antonio (TX); On-site; USD 14,000 - 15,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative for Planet Fitness in San Antonio, TX. The role focuses on delivering superior member experiences at the front desk, handling sign-ups, tours, and account updates in a welcoming, customer-focused environment.

Ideal candidates are 18+, with a solid customer-service background, basic computer skills, and a positive attitude toward fitness. This is a full-time, on-site position at a Planet Fitness club within the Taymax network.

Qualifications

• Must be 18 years or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability.
• Positive, upbeat attitude and a passion for fitness and health.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Responsibilities

• Greet members, prospective members and guests.
• Handle all front desk activities including answering phones.
• Check members into the system.
• Sign up new members and calculate rates and monthly payments.
• Assist the Club Manager with drawer counting.
• Facilitate updates to member accounts.
• Respond to member questions and concerns promptly.
• Maintain the neatness and cleanliness of the club.
• Complete daily tasks within the first hour of shift.
• Assist with special cleaning projects as needed.
• Other duties as needed by club.

Skills

Customer service

Front desk

Communication

Teamwork

Education

High School Diploma

Tools

POS system

Job description

Taymax Group is hiring a Member Services Representative for Planet Fitness in San Antonio, TX. The role focuses on delivering superior member experiences at the front desk, handling sign-ups, tours, and account updates in a welcoming, customer-focused environment.

Ideal candidates are 18+, with a solid customer-service background, basic computer skills, and a positive attitude toward fitness. This is a full-time, on-site position at a Planet Fitness club within the Taymax network.