Night Shift Member Services Agent – Gym

Taymax Group; San Antonio (TX); On-site; USD 14,000 - 15,000; Full time

Job summary

Taymax Group, LP is hiring a Member Services Representative at the San Antonio Planet Fitness location. You will greet members, handle front desk duties, sign up new members, and ensure a positive member experience in a fast-paced gym.

Ideal candidates have a high school diploma, basic computer skills, and a customer-service mindset. You must be 18+, punctual, reliable, and capable of working independently or in a team while staying upbeat about fitness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years or older and have a high school diploma or GED.
• Punctuality, reliability and ability to work independently or in a team.
• Positive, upbeat attitude with passion for fitness and health.
• Excellent listening and problem-solving skills.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check members in, sign up new members.
• Take tours for prospective members and calculate rates and payments.
• Assist Club Manager with cash drawer and daily duties.
• Update member accounts and respond to questions professionally.
• Maintain cleanliness and order of the club, complete daily tasks.

Skills

Customer service

Computer basics

Punctuality

Teamwork

Positive attitude

Active listening

Education

High School diploma/GED

Job description

Taymax Group, LP is hiring a Member Services Representative at the San Antonio Planet Fitness location. You will greet members, handle front desk duties, sign up new members, and ensure a positive member experience in a fast-paced gym.

Ideal candidates have a high school diploma, basic computer skills, and a customer-service mindset. You must be 18+, punctual, reliable, and capable of working independently or in a team while staying upbeat about fitness.