Night Shift Member Services & Sales Pro

Baseline Fitness; Denver (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Employee discounts

Job summary

Baseline Fitness is seeking a Customer Service Representative in Denver, CO. You will be the first point of contact for members and guests, driving a superior member experience and supporting new member sales.

Responsibilities include greeting members, answering calls, taking information tours, processing sign-ups and cancellations, and maintaining a clean club environment. This role emphasizes service excellence, teamwork, and efficient front desk operations.

Qualifications

• Honesty and integrity are essential in all interactions.
• Strong customer service skills with a friendly demeanor.
• Basic computer proficiency for front desk tasks and member records.

Responsibilities

• Greet and assist potential members, delivering a positive experience.
• Handle front desk tasks: answer calls, provide information, tour scheduling.
• Facilitate member services issues and coordinate with Club Manager as needed.
• Maintain club cleanliness and organization throughout shifts.

Skills

Honesty

Strong customer service

Basic computer proficiency

Job description

Baseline Fitness is seeking a Customer Service Representative in Denver, CO. You will be the first point of contact for members and guests, driving a superior member experience and supporting new member sales.

Responsibilities include greeting members, answering calls, taking information tours, processing sign-ups and cancellations, and maintaining a clean club environment. This role emphasizes service excellence, teamwork, and efficient front desk operations.