Night-Shift Member Services Closer

Planet Fitness - Glow Brands; Winchester (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and Ser

Exclusive Discounts at Outside Retail

Free Work Shirt options yearly.

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver exceptional member service and close the day’s shift for the club. You will greet members, handle front desk tasks, sign up new members and give tours to prospective members.

Ideal applicants have a customer service background, basic computer skills, and a genuine passion for fitness. The role requires reliability, punctuality and a positive attitude; shift work is required.

Qualifications

• Customer service experience preferred.
• Basic computer skills required.
• Must be 18+ with a high school diploma/ GED.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk tasks: answer phones, check-ins, sign-ups, and tours.
• Update member accounts and respond to questions professionally.
• Escalate issues to the Assistant Manager/Manager when needed.
• Maintain club cleanliness and close the shift for the day.
• Create a bank deposit for the next business day.

Skills

Customer service

Basic computer skills

Punctuality

Reliability

High energy

Education

High School diploma or GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver exceptional member service and close the day’s shift for the club. You will greet members, handle front desk tasks, sign up new members and give tours to prospective members.

Ideal applicants have a customer service background, basic computer skills, and a genuine passion for fitness. The role requires reliability, punctuality and a positive attitude; shift work is required.