Member Services Associate - Fitness Club Front Desk

Taymax Group; San Antonio (TX); Vor Ort; USD 14.000 - 15.000; Vollzeit

Zusammenfassung

Taymax Group operates Planet Fitness clubs and is seeking a Member Services Representative at the San Antonio, TX location. The role focuses on delivering a positive member experience with front-desk duties, sign-ups, tours, and fee calculations.

Ideal candidates bring a high school diploma or GED, customer-service background, basic computer skills, and a proactive, team-oriented attitude. The position emphasizes punctuality, reliability, and a welcoming, helpful demeanor for members and guests.

Qualifikationen

• High school diploma or GED required.

Aufgaben

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk activities including updating member accounts.
• Respond to questions and concerns professionally and escalate as needed to management.
• Assist in keeping the club clean and organized.
• Answer phones and help callers with questions.
• Check members into the system and sign up new members with rate calculations.
• Assist Club Manager with cash drawer as needed.
• Complete daily tasks within the first hour of shift.
• Support cleaning and maintenance responsibilities as assigned.

Kenntnisse

Customer service

Communication

Punctuality

Reliability

Teamwork

Positive attitude

Empathy

Diplomacy

Basic computer proficiency

Ausbildung

High School diploma/GED

Tools

Member management software

POS system

Jobbeschreibung

Taymax Group operates Planet Fitness clubs and is seeking a Member Services Representative at the San Antonio, TX location. The role focuses on delivering a positive member experience with front-desk duties, sign-ups, tours, and fee calculations.

Ideal candidates bring a high school diploma or GED, customer-service background, basic computer skills, and a proactive, team-oriented attitude. The position emphasizes punctuality, reliability, and a welcoming, helpful demeanor for members and guests.