Night Shift Member Experience Specialist (Flexible Schedule)

Fit Fusion, LLC; Colorado Springs (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Fit Fusion, LLC in Colorado Springs is seeking an Overnight Member Services Representative who will contribute to a fun fitness environment while delivering excellent customer service. Responsibilities include managing cleaning tasks during shifts, assisting with member services and promoting gym privileges. Ideal candidates will have customer service experience, effective communication skills, and a readiness to obtain CPR/AED certification. This role requires physical activity and the ability to lift up to 50lb.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Ability to lift or move up to 50lb.

Responsibilities

• Manages cleaning assignments during the overnight shift.
• Prepares the facility for the AM shift.
• Greets all members & guests with a focus on member engagement and retention.
• Assists with membership, retail, and tanning product sales.
• Promotes membership privileges including tanning and fitness classes.
• Checks in members in accordance with company procedures.
• Maintains a clean and organized work area.

Skills

Customer service orientation

Effective communication

Proficiency in reading and writing

Job description

Fit Fusion, LLC in Colorado Springs is seeking an Overnight Member Services Representative who will contribute to a fun fitness environment while delivering excellent customer service. Responsibilities include managing cleaning tasks during shifts, assisting with member services and promoting gym privileges. Ideal candidates will have customer service experience, effective communication skills, and a readiness to obtain CPR/AED certification. This role requires physical activity and the ability to lift up to 50lb.