Overnight Member Services: Flexible Schedule & Training

Fit Fusion, LLC; Bolingbrook (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A leading fitness company is seeking an Overnight Member Services Representative to enhance member engagement and service during overnight shifts. Responsibilities include cleaning, facility preparation, and assisting with membership sales. The ideal candidate will have strong customer service skills and a commitment to delivering exceptional member experiences. CPR/AED certification is required, with opportunities for career advancement and employee benefits.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Manage cleaning assignments during the overnight shift.
• Prepare the facility for the AM shift.
• Greet all members & guests with focus on engagement and retention.
• Assist with membership, retail, and tanning product sales.
• Deliver on new member enrollment expectations.

Skills

Effective communication

Customer service orientation

Ability to lift up to 50lb

Job description

A leading fitness company is seeking an Overnight Member Services Representative to enhance member engagement and service during overnight shifts. Responsibilities include cleaning, facility preparation, and assisting with membership sales. The ideal candidate will have strong customer service skills and a commitment to delivering exceptional member experiences. CPR/AED certification is required, with opportunities for career advancement and employee benefits.