Night Shift Member Experience Specialist

Planet Fitness - PF Baseline Fitness; Hesperia (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

Dental insurance

Vision insurance

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to greet members, drive new member sales, and create a positive guest experience at the club front desk. You will handle inquiries, tours, and member account updates, contributing to a clean, welcoming facility.

The role emphasizes strong customer service, effective communication, and teamwork, with opportunities for advancement and a stable, full-time/part-time schedule at a digital fitness environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide excellent service.
• Manage front desk tasks: phones, info calls, tours.
• Assist with member sign-ups, check-ins, cancellations, and updating accounts.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to greet members, drive new member sales, and create a positive guest experience at the club front desk. You will handle inquiries, tours, and member account updates, contributing to a clean, welcoming facility.

The role emphasizes strong customer service, effective communication, and teamwork, with opportunities for advancement and a stable, full-time/part-time schedule at a digital fitness environment.