Night-Shift Medical Communications Dispatcher

70 HonorHealth Support Services; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

HonorHealth is seeking a Communications Specialist in Phoenix to coordinate high-volume communications, support emergency response, and connect patients, staff, and responders across the organization. This role requires precise, professional communication in a fast-paced healthcare environment.

Responsibilities include operating CAD and mass notification systems, maintaining situational awareness, and assisting with staff onboarding to ensure smooth integration into the department and

Qualifications

• Typing with speed and accuracy (40 wpm) required.
• 6 months radio dispatching or call center/hospital operator experience preferred.

Responsibilities

• Serve as the primary point of contact for incoming and outgoing communications across the network.
• Manage high-volume calls, alarms, and system notifications with precision and professionalism.
• Coordinate communication between clinical staff, security, facilities, and emergency responders.
• Activate emergency response protocols and notifications per procedures.
• Assist with onboarding and training of new staff to ensure successful integration.

Skills

Typing 40 wpm

Communication skills

Team coordination

Education

High School Diploma or GED

Associate degree (preferred)

Job description

HonorHealth is seeking a Communications Specialist in Phoenix to coordinate high-volume communications, support emergency response, and connect patients, staff, and responders across the organization. This role requires precise, professional communication in a fast-paced healthcare environment.

Responsibilities include operating CAD and mass notification systems, maintaining situational awareness, and assisting with staff onboarding to ensure smooth integration into the department and